Privacy Policy
Last updated: 8 July 2026
Packaroo ("we", "us") makes packaging design software. This policy explains what information we collect through packaroo.design, why we collect it, and the choices you have. We keep it in plain language on purpose.
What we collect
- Signup details you give us: your name, email address, company name, what best describes you, the packaging types you work with, what you want to use Packaroo for, whether you would like a demo, and anything you write in the message box.
- Demo bookings: if you book a demo, the booking details you enter are collected through our booking provider.
- Usage analytics: we use analytics tools to understand how visitors use the site, such as pages viewed, clicks and approximate location. This may use cookies and similar technologies.
- Technical basics: our hosting provider keeps standard server logs (such as IP address and browser type) to run the site securely.
How we use it
- To manage staged access to Packaroo: reviewing your use case, grouping rollouts, and sending your login invite.
- To email you about Packaroo access, demos and rollout updates. No spam, and nothing unrelated.
- To respond when you contact us or book a demo.
- To understand how the site is used so we can improve it.
We do not sell your personal information, and we do not share it with anyone except the service providers below who process it on our behalf.
Where your information lives
We use a small set of trusted third-party service providers to run Packaroo, including providers for database storage, customer and booking management, email delivery, website hosting and analytics. These providers only process your information on our behalf and are bound by agreements that require them to protect it and use it solely to provide their services to us. Some of them may store or process data outside your country, including in Australia and other locations where our providers operate.
Cookies and analytics
The site uses cookies for analytics. You can block or delete cookies in your browser settings, and the site will keep working. If you use a browser or extension that blocks trackers, our analytics are typically blocked automatically.
How long we keep it
We keep signup details while we are rolling out access and while you have an interest in Packaroo. If you ask us to remove your details, we will delete them from our systems within 30 days.
Your choices and rights
- You can ask us what information we hold about you, ask us to correct it, or ask us to delete it.
- Every marketing style email we send includes a way to opt out, or you can simply reply and tell us.
- We handle personal information in line with the Australian Privacy Principles. If you are in the UK or EU, you also have rights under the GDPR, including access, correction, deletion and objection.
Contact us
For anything privacy related, email hello@packaroo.design and we will get back to you promptly.
Changes to this policy
If we change this policy, we will update this page and the date at the top. Significant changes will be flagged to people on our waitlist by email.